Privacy Policy

Effective Date: March 13, 2026

First Class Glass (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Fill out a contact form
Request a quote or service
Sign up for updates or communications
Contact us by phone, email, or text message

The information we may collect includes:

Name
Phone number
Email address
Property or service address
Any information you choose to provide in messages or forms

We may also automatically collect certain non-personal information when you visit our website, including:

IP address
Browser type
Device type
Pages visited
Referring website
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests
Provide estimates or schedule services
Communicate with you about your request
Send informational messages related to our services
Improve our website and customer experience
Maintain internal records

Communication Consent

By providing your telephone number through our website or other forms, you consent to receive communications from First Class Glass, including informational voice calls, AI-generated voice calls, prerecorded calls, and text messages sent through automated technology.

Consent is not required as a condition of purchasing any goods or services.

You may opt out of receiving text messages at any time by replying “STOP.” For assistance, reply “HELP.”

Message and data rates may apply. Message frequency may vary.

How We Share Information

First Class Glass does not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business, such as:

Website hosting providers
CRM or customer communication platforms
Marketing or advertising service providers

These partners are required to keep your information secure and use it only for business purposes related to providing services to First Class Glass.

We may also disclose information when required to comply with legal obligations, enforce our policies, or protect our rights.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and collect website usage data.

Cookies help us:

Understand how visitors interact with our website
Improve website functionality
Measure marketing performance

You can modify your browser settings to refuse cookies if you prefer.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Your Privacy Rights

You may request to:

Access the personal information we have about you
Correct inaccurate information
Request deletion of your personal data

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

First Class Glass
Email: info@firstclassglass.com