Privacy Policy
Effective Date: March 13, 2026
First Class Glass (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.
Information We Collect
We may collect personal information that you voluntarily provide when you:
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Fill out a contact form
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Request a quote or service
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Sign up for updates or communications
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Contact us by phone, email, or text message
The information we may collect includes:
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Name
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Phone number
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Email address
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Property or service address
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Any information you choose to provide in messages or forms
We may also automatically collect certain non-personal information when you visit our website, including:
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IP address
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Browser type
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Device type
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Pages visited
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Referring website
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Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
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Respond to inquiries and service requests
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Provide estimates or schedule services
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Communicate with you about your request
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Send informational messages related to our services
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Improve our website and customer experience
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Maintain internal records
Communication Consent
By providing your telephone number through our website or other forms, you consent to receive communications from First Class Glass, including informational voice calls, AI-generated voice calls, prerecorded calls, and text messages sent through automated technology.
Consent is not required as a condition of purchasing any goods or services.
You may opt out of receiving text messages at any time by replying “STOP.” For assistance, reply “HELP.”
Message and data rates may apply. Message frequency may vary.
How We Share Information
First Class Glass does not sell, rent, or trade your personal information to third parties.
We may share your information with trusted service providers who assist us in operating our business, such as:
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Website hosting providers
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CRM or customer communication platforms
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Marketing or advertising service providers
These partners are required to keep your information secure and use it only for business purposes related to providing services to First Class Glass.
We may also disclose information when required to comply with legal obligations, enforce our policies, or protect our rights.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and collect website usage data.
Cookies help us:
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Understand how visitors interact with our website
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Improve website functionality
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Measure marketing performance
You can modify your browser settings to refuse cookies if you prefer.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of any external sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Your Privacy Rights
You may request to:
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Access the personal information we have about you
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Correct inaccurate information
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Request deletion of your personal data
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
First Class Glass
Email: info@firstclassglass.com
